Privacy Policy Information
Privacy Policy
My Neighborhood Heroes Insurance
Last Updated: March 10, 2026
My Neighborhood Heroes Insurance ("we," "our," or "us") values your privacy and is committed to protecting the personal information you provide when interacting with our website, services, or communications. This Privacy Policy explains what information we collect, how it is used, and how it may be shared.
Information We Collect
We may collect personal information when you request an insurance quote, purchase a policy, submit forms on our website, or communicate with our agency.
Types of personal information we may collect include:
• Name
• Phone number
• Email address
• Mailing address
• Date of birth
• Driver's license information (when required for underwriting)
• Vehicle, property, or business information
• Insurance policy information
• Documents submitted for insurance applications or claims
We may also collect limited technical information such as IP address, device information, and website usage data.
How We Use Personal Information
The personal information we collect may be used for the following purposes:
• Providing insurance quotes and policy services
• Processing insurance applications
• Communicating about policies, renewals, and coverage updates
• Requesting documents required for underwriting
• Assisting with claims and policy servicing
• Responding to customer service inquiries
• Improving our website and services
• Complying with legal or regulatory obligations
Sharing of Personal Information
We may share personal information when necessary to provide insurance services. This may include sharing information with:
• Insurance carriers and underwriting partners
• Insurance wholesalers or managing general agents
• Claims administrators
• Payment processors
• Government or regulatory authorities when required by law
We do not sell personal information to third parties.
SMS consent is not shared with third parties or affiliates for marketing purposes.
SMS Communications
By opting into SMS from a web form or paper form, you agree to receive SMS messages from My Neighborhood Heroes Inc for customer care and account notifications, including quote follow-up, policy updates, renewal reminders, payment reminders, document requests, and claims support. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. See our Privacy Policy at https://www.myneighborhoodheroes.com/privacy/.
Data Security
We implement reasonable administrative and technical safeguards to help protect personal information from unauthorized access, disclosure, or misuse.
However, no online transmission or storage system can be guaranteed to be completely secure.
Website Links
Our website may contain links to external websites. My Neighborhood Heroes Insurance is not responsible for the privacy practices of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Information
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
My Neighborhood Heroes Insurance
Phone: 832-539-3962
Website: https://www.myneighborhoodheroes.com/